# Privacy Policy
**Last Updated: August 14, 2026**
VMC Innovations ("we," "us," "our") operates eCampus at https://ecampus.vmcinnovations.com (the "Platform"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use the Platform.
## 1. Information We Collect
**a. Information you provide directly:**
- Account details: name, email address, phone number, password, profile photo.
- Payment and billing information (processed via third-party payment gateways; we do not store full card numbers).
- Course-related submissions: assignments, forum posts, reviews, comments, support tickets.
- Instructor application details, if you apply to become an Instructor.
- Communications you send us (e.g., contact form, support tickets, email).
**b. Information collected automatically:**
- Log data: IP address, browser type, device information, pages visited, referring URLs, timestamps.
- Cookies and similar tracking technologies (see our [Cookie Policy](https://ecampus.vmcinnovations.com/cookie-policy)).
- Course progress data: lessons completed, quiz scores, time spent, certificates earned.
**c. Information from third parties:**
- Payment confirmation data from payment processors.
- Data from social login providers, if you choose to register/sign in via a third-party account.
## 2. How We Use Your Information
We use the information we collect to:
- Create and manage your account.
- Process course enrollments, bundle purchases, and payments.
- Deliver course content, track progress, and issue certificates.
- Provide customer support and respond to inquiries.
- Send transactional communications (enrollment confirmations, receipts, course updates).
- Send promotional communications, where you have opted in; you may opt out at any time.
- Improve the Platform, analyze usage trends, and troubleshoot issues.
- Detect, prevent, and address fraud, abuse, or security issues.
- Comply with legal obligations.
## 3. How We Share Your Information
We do not sell your personal information. We may share information with:
- **Instructors**, limited to data needed to deliver and support the courses you enroll in (e.g., your name, progress, and forum activity).
- **Payment processors**, to complete transactions.
- **Service providers**, such as hosting, analytics, email delivery, and customer support tools, who act on our behalf under confidentiality obligations.
- **Legal authorities**, where required by law, regulation, legal process, or governmental request.
- **Successors**, in connection with a merger, acquisition, or sale of assets, subject to standard confidentiality terms.
## 4. Cookies and Tracking
We use cookies and similar technologies to operate the Platform, remember your preferences, and understand usage. Details are provided in our [Cookie Policy](https://ecampus.vmcinnovations.com/cookie-policy). You can manage cookie preferences through your browser settings or the cookie consent banner on the Platform.
## 5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account data as described in Section 7.
## 6. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
## 7. Your Rights and Choices
Depending on your location, you may have the right to:
- Access, correct, or update your personal information (via your account settings).
- Request deletion of your account and associated data.
- Object to or restrict certain processing.
- Withdraw consent for marketing communications at any time.
- Request a copy of your data in a portable format.
To exercise these rights, contact us at info@vmcinnovations.com. We will respond within a reasonable timeframe as required by applicable law.
## 8. Children's Privacy
The Platform is not intended for children under 18. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal information, please contact us so we can delete it.
## 9. International Users
If you access the Platform from outside India, your information may be transferred to, stored, and processed in India or other countries where our service providers operate. By using the Platform, you consent to this transfer.
## 10. Third-Party Links
The Platform may link to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.
## 11. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be posted on this page with an updated "Last Updated" date, and where appropriate, communicated via email or Platform notice.
## 12. Contact Us
For privacy-related questions or requests, contact:
**VMC Innovations**
Visakhapatnam, Andhra Pradesh, India
Email: info@vmcinnovations.com
Phone: +91 9100986585